Improving medical services goes beyond medical personnel administering medication to a patient. It includes communication with patients about various concerns they may have as well as making sure the medical workers have enough time to attend to cases that need their attention. With medical answering service, health facilities can improve patient care. With improvements in […]
Blog | No More Phone Tag
Reasons your Practice is Losing Patients
Patient leakage is one of the major concerns that many healthcare providers deal with. But studies show that retention rates are higher when doctors offer transparent data and emphasize clear communication. So, whenever a leakage problem is recognized, caregivers may want to run a satisfaction survey to see what’s working and what’s not. They can […]
Why You Should Not Hire an Answering Service Based on Pricing
Owners of medical facilities are always looking for options to cut costs so that they can save money over the course of months. The perfect scenario is when companies can cut expenses while also maximizing profits. However, the one area of your business that you cannot afford to cut down on is customer service. By […]
How Medical Call Centers Reduce Average Handling Time
When a call is made to your office, the one thing that is important to note is the time that it takes for the person to take care of the caller’s problem and hang up. The duration of each of these calls should lead to a statistic known as average handling time, or AHT, or […]
4 Features of a Medical Answering Service
What is a Medical Answering Service? Managing a clinic is challenging is quite a challenging task. It needs perfect coordination between the front office staff, the physician and the back office operators. If a doctor is doing all these tasks by himself, it could be very time and energy-consuming. The healthcare system is known for […]
Top 10 services offered by professional answering service provider
Running a business where you provide services to your customer requires a seamless connection between the back and the front office at all times. It can sometimes become difficult for a professional to juggle between all the tasks and answering calls. Professionals that need help manning the phone, an answering service is a viable solution. […]