Why property managers choose and stay with our apartment answering service:
Rental properties are always in high demand, which means a missed call can lead to a missed opportunity. With an answering service 24/7 that is ready to take messages and answer any question or concern about the property management, things get easier for you.
Your property management business is our priority. We make sure you never miss a call with easy access to your team, wherever life takes us! Never get caught without coverage again by getting in touch today; we’ve got solutions tailored just for commercial buildings and residential properties alike.”
- We know your business: As one of the leading property management answering services, we know how to separate the truly urgent maintenance calls from the less urgent ones, and if your tech is not able to answer, we’ll escalate right away. With No More Phone Tag, your residents will get better service whenever you can’t answer the phone, and your team will be more efficient.
- Exceptional Customer Care: We are not an average property management company. We are one of the top property management answering services, and pride ourselves in having some of the best customer service practices and values. Our goals are to make this experience one you will be happy with for years to come.
- Call and talk to one of our friendly support staff, or ask for as many references as you like!
- No surprises: $65 Flat Rate professional answering service that will always meet your budget.
- No per call fees
- No per message fees
- No hidden charges. Your rate will never change.
- Customized Apartment/Property Answering Service: We understand the importance in your services being as unique as your community.
- Make a great impression with professionally recorded customized greetings.
- Fully adaptable for any type of schedule.
- Options for the call process to escalate based on the urgency of the phone call.
Why do you Need Our Apartment Answering Service
Managing an apartment complex comes with a whole host of challenges that need to be resolved. Keeping your tenants happy when issues come up is one the greatest trials faced by managing professionals. Apartment management can’t prevent all problems from arising, however excellent communication goes a long way towards ensuring satisfied renters who will likely become future customers as well.
The best apartment answering service for property managers is on call 24/7. Our team assists you in emergency situations and answers questions of your customers.
How Apartment Answering Service Works
- Better management control: You will always have access to word-for-word messages at your fingertips. Our property management answering service makes sure you receive voice copies of all messages by email.
- Priority Recognition:
- True maintenance emergencies get top priority ensuring happy residents and property owners.
- Less urgent calls are automatically delivered to your leasing agents when they are available.
- Property Information: Prospective residents will always hear professionally recorded descriptions of your features and amenities.
- Automatic call forwarding: No need to call forward your lines. We’ll automatically answer for you when you’re busy or out of the office.
Efficiency of Our Property Management Answering Service
Our virtual receptionists become an extension of your property business. They understand your business goals, speak your language, to give callers consistently on-brand service.
If you own more than one property, agents, and service providers working for your organization, we help make sure your calls go to the right person, every time.
With our commercial property management services, we take the hassle out of managing your properties. You can schedule tours for prospective tenants and deal with maintenance requests without ever having to worry about work on site!
With our apartment/property answering services, we can help you run your properties more efficiently while cutting your overhead. When calls come in from current and prospective residents, we’ll make sure true maintenance emergencies always reach your on-call staff right away.
- Non-urgent messages are held until the next day
- Prospective residents can learn more about your property and its amenities immediately
- Each call is answered professionally and callers continue to be impressed
When you are ready to leave the property management behind and enjoy your investment, call us at (800) 929-1202 to see how we can help with our apartment answering service.