Your dental practice is a pillar of the community that you live in, and we often forget just how important oral health can be. Your practice gets busy, and when your office hours are done for the day you don’t have the resources to be able to answer out-of-hours calls – let alone determine which ones are emergencies and which can wait in a quick and efficient manner. That’s why you need a dental answering service.
We can help your dental office reach new heights by taking those out-of-hours calls and ensuring that your patients are getting the care they need when they need it. As dental professionals, you are always on call, but that doesn’t mean you have to take every phone call yourself. Our service knows exactly how to help you and your small business out.
“In 2017, my wife and I visited friends in Washington, DC. They took us out to a nice restaurant. I ordered the seafood soup and it was delicious! Then, as I was chewing, I bit into a very large piece of sand (or a small rock!). One of my molars cracked just like that. It was really scary, and I didn’t know what to do.
At that moment, I remembered that my dentist uses our answering service, so I called his office right away and got a call back within 5 minutes. My doctor told me not to worry and arranged for me to have an appointment first thing Monday morning. He also advised me to check with the restaurant if they had insurance for something like this, and they had! As a result, the dinner for the four of us was free and the restaurant paid for my new crown!”
– Walter Lundstrom, Founder
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A Dental Answering Service You Can Trust
The thing you have to remember about No More Phone Tag is that we are here for dental emergencies, delivering priority messages to a dental professional in three (3) seconds or less outside of business hours. We know how important emergency answering services are in the healthcare industry, and that’s why we are always here to give you 100% effort 100% of the time.
Here are some of the things we offer with our dental office answering service:
- Urgent calls get priority to ensure they reach the dentist right away
- Fast response times and services to ensure your patients stay with you
- Customer support services come in multiple languages. We know how important it is to communicate not just with Spanish speaking patients, but patients from all backgrounds
- Hides your personal phone number and shows only the office number
- No mistakes made so that those emergency calls reach you
- Compliance with government regulations and HIPAA standards to protect health information
- High-quality dentist answering service that is available for a flat rate of just $69
You’re looking for a high-quality dental office answering service, and that’s exactly what we provide to you and your patients. No More Phone Tag offers live answering services for dentists where the calls aren’t just taken – they are also transcribed and delivered to the on-call dentists in record time to ensure that patients are being seen and your dental office maintains a strong reputation.
What’s more, our system understands the importance of getting calls transferred quickly. We also provide bilingual and multilingual coverage as part of our answering service so that everyone feels comfortable in their environment and that their urgent calls are treated with an empathetic ear.
Features to Look for in a Dentist Answering Service
Dental offices are busy places, but when you are searching for an answering service for dentists there are several features that you are going to want to keep an eye out for.
This is so important, and any good answering service will be completely HIPAA compliant. Not every service that claims to have it does, and you can check our proof of compliance easily on our website – your dental office is always in safe and legal hands when you choose us. But why is compliance important? Well, it protects the health information of your patients – keeping it secure from those who have no right to it and ensuring their continued privacy and confidentiality.
Skills For The Field:
We are exactly what you need when you’re searching for a service that can look after your dental practice and take high call volume levels without breaking a sweat. We specialize in the medical field, and that includes every aspect of it, so you have peace of mind when your patients come calling outside of business hours.
Our automated service makes sure calls get where they need to be. The urgent ones are sent straight to the dentist on call while those that aren’t are bundled together and delivered the next working day so that you don’t have to worry about them. We understand how to be HIPAA compliant, and with such an exceptional flat rate you really are getting a lot of bang for your buck.
24/7 Services On Offer:
When you use our answering service for dentists, the lines are open 24/7, which means no matter when you are away from the office your patients can call and ensure their care at all times. It keeps your schedule full as well, which is great for you, but also means you have the freedom and flexibility to seek a better work-life balance because you don’t need to be ready to answer the phone constantly.
High-Quality Customer Services:
Never miss a call with your services as your call overflow will come to us and we’ll ensure each of them are picked up after hours so that you don’t have to worry. Efficient and quick work means that our in-house staff is always ready to go with your needs and those of your patients. We’re just better than the others out there, and this is why prospective patients tend to feel comfortable when they reach us in their search for your medical offices.
Office efficiency is so important, and our after-hours answering service helps to provide that. Most importantly, every team member knows how to speak to patients so that we can guide them through the process and comfort them when they are feeling worried or stressed. Incoming calls have never been easier to take care of, and all of this while giving you the peace of mind you need and deserve.
Get Started with our Dental Answering Service Today
If you’re looking for dental office answering services that allow you to find a better work-life balance after hours while also ensuring excellent patient care, No More Phone Tag has you covered. There’s no need to look at other answering services, we’re here and ready to help dental practices across the nation.
Find out how No More Phone Tag can help scale up your dental practice. Call us at (800) 929-1202 and leave your current answering service headaches behind.