• Skip to primary navigation
  • Skip to main content
nomorephonetag.com

www.nomorephonetag.com

An Answering Service That Works

An Answering Service That Works

  • 1-800-929-1202
  • Customer Login
  • Home
  • Who We Serve
    • Medical Offices
    • Doctors
    • Pediatricians
    • OBGYNs
    • Dentists
    • Property Management Companies
    • Physician
    • Healthcare Services
  • Why Flat Rate
  • Other FAQs
  • Contact Us
You are here: Home / Answering Services / No More Phone Tag: What Patients Want from Your Answering Service

No More Phone Tag: What Patients Want from Your Answering Service

March 9, 2016 by No More Phone Tag Staff Leave a Comment

889-nomorephonetag-01

What the patients want

  • Get the Necessary Information Fast
    • When patients are calling into an office after hours, they are prepared to get an answering service of some type.
    • What patients don’t want are:
      • Having the phone ring multiple times before being answered
      • Being put on hold just to leave a quick non-emergency message
  • Emergency or Non-Emergency Messages
    With the option to self-select from escalating the call to an emergency or leaving a message, patients are much more effective at self-selecting the right option than a live operator.

    • If the call is not urgent, the patients can quickly leave messages for the next business day
    • If the call is truly urgent, the doctor on-call will be notified within 3 seconds and can return the call quicker than ever before

How our service works

  • On-call physicians will hear emergency messages word-for-word
  • Dispatches emergency messages to a cell phone, pager, home phone, text or all the above
  • Dispatches to multiple backup numbers if no response to an emergency call
  • Automatically delivers non-urgent messages the next day, or instruct caller to call back during regular hours
  • Allow on-call physician to privately transfer live to their patient in need
  • Deliver emergency messages word-for-word by email

Filed Under: Answering Services

0 0 votes
Article Rating
Subscribe
Login
Notify of
guest

guest

0 Comments
Inline Feedbacks
View all comments

Call Us: 1-800-929-1202

  • Home
  • Customer Login
  • FAQs
  • Contact Us
  • About Us
  • Bilingual Answering Services
  • Scholarship
  • Blog
  • Sitemap
  • After Hours Medical Answering Services
  • Terms & Conditions

635 Park Meadow Rd., Suite 105, Westerville, OH 43081 | Phone: (614) 895-2820

Copyright © 2022 No More Phone Tag. All rights reserved.

wpDiscuz

Free 14 Day Trial

No credit card is required. No contracts, no commitment.

  • captcha