In today’s competitive world, a business should not only know their customers but their needs too. Language is key in identifying customers’ needs. Having a bilingual answering service enables your brand to serve different customers with ease without the need of incurring costs to hire other call center operators. If you own a business, you […]
Answering Services
Why you need a Specialized Dental Phone Answering Service for your Office
Statistics show that dental facilities miss about 25 to 32% of all calls. This could be due to a range of factors, including the dentist not being in the office, attending to other clients, not having their phones, are out of network coverage, or their phone is off.
Five Things Your Answering Service Should Not Do To Avoid Violation of HIPAA
If you are in the medical field and use a doctors answering service to communicate to patients, you should ensure your answering service is conforming to HIPAA regulations. Why you may ask? Failure to do so will cost you a lot in form of HIPAA violation fines. Since the answering service providers are your business […]
Advanced Medical Call Answering Services for Enhanced Patient Loyalty
The pressure of running a medical facility is immense given the challenge that comes with handling patients. A 24-hour answering service for doctors can greatly reduce this burden and give your patients better satisfaction.
What Can an Answering Service do for new Medical Practices?
Starting a new medical practice can be exciting event and lead to a lot of opportunities. At the same time, though, it can be challenging and can pull no punches. One thing to keep in mind is patient satisfaction. You need to serve your patients well, and no matter if you are in the office […]
The Importance of Medical Answering Services for Doctors
A doctor answering service is the key solution to easy handling of work accumulated throughout the day. As a doctor, you can outsource a phone service support and decide how you want your calls handled. Answering services screens and set appointments with your patients as well as pass information from your clients to your CRM […]