Women’s reproductive health is so important, and it’s certainly not free from its share of emergencies.
That’s why having an OBGYN office answering service provider you can trust for those after-hours calls is so important. As an ob-gyn, you need to be there when your patients need you most but you also need to be able to find a work-life balance that allows you to take a little time off.
“I still remember, 25 years ago, when my wife was going into labor with our third child… the incredible frustration dealing with her doctor’s slow and insensitive answer service. Hoping to keep others from that experience, I invite you to a 14-day free trial.”– Walter Lundstrom, Founder
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An OBGYN Office Answering Service You Can Trust
No More Phone Tag is an answering service that ensures your patients get the care and attention they need. We take patient calls seriously and ensure that they get through to medical professionals in three (3) seconds or less. We take pride in our call center services, and our virtual receptionists are quick to act.
Some of the services we offer as part of our answering service care are:
- Prioritizing emergency calls
- Fast response times
- Multiple language customer support
- Protects your ID by showing the practice number and NOT your personal one
- Makes sure that the urgent calls reach the right on-call doctor without any mistakes
- Compliance with government regulations and HIPAA standards
- A flat rate of just $69 while also offering high-quality answering service providers
Answering services just aren’t what they used to be, but you never have to worry about that with No More Phone Tag. We answer calls, schedule appointments, and make sure to sort through each one to filter the urgent calls straight through to a medical professional so that patients get the care they need from an ob-gyn.
What’s more, instead of providing a call center with virtual receptionists or an answering agent who may face language barriers and may not be familiar with your services, our multilingual answering system will boost your medical practice as we can ensure there is no issue with language barriers or call processing protocol.
On the other end of the spectrum, Ob-gyn practitioners have also found our system to also be much more effective than simple call forwarding, voice mail, or having an answering machine. Having an effective answering service has never been easier, and our specialty answering service has custom scripts and programming that many ob-gyn practices have found to be a great fit.
Features to Look for in an Obgyn Answering Service
An answering service needs to have a few key qualities before you can say it’s the one you want to go with. Lucky for you, we’ve got a quick list here to help you out when choosing our medical answering service.
Your medical answering service provider must always be HIPAA compliant. You can find our proof of compliance on our website, and this is an essential part of all answering services – watch out for the ones that claim to be HIPAA compliant but aren’t. This is critical because that HIPAA protects your patients and ensures their information remains confidential – keeping things private and offering the security that they deserve.
Skills in the Field:
As an ob-gyn, you’re working in a very specific niche and need answering services that are able to understand that. This is what makes our medical answering service stand out – we will set up your system so it properly handles all medical emergencies, even ones that are quite specific. We have the expertise and the testimonials to back us up, so you know your patient calls are always in safe hands.
Not only are the members of our team professionally trained with over 30 years of experience providing medical answering services, but our systems can be set up to help ensure that customers are dealt with in a way that is empathetic and understanding consistently, in a way that live answering services cannot. We know many of your patients are stressed and scared, which is why bedside manner is just as important in your work as expertise. It’s why we provide the best answering services and are known for our excellent customer service – your most vulnerable patients will always be responded to quickly and cared for.
24/7 Services On Offer:
Call forwarding, answering emergencies callers, your medical office benefits from a whole host of features offered by our live answering service. All of this for an affordable flat rate and it is available 24/7. We will transcribe and forward messages, bundle and send the messages of those who are not emergency callers, and ensure that everything outside of business hours is taken care of in a professional manner. As a service provider, we are here to boost your productivity and help you to be the best ob-gyn you can be.
High-Quality Customer Services:
You need to consider the way in which a call center answers direct calls from your patients so that you can determine if their virtual receptionists are right for your business. You need to ensure that they are answered quickly and efficiently and that patients are put through to the on-call ob-gyn as quickly as possible so that they aren’t left waiting. That’s why you never have to worry when you use our services – your patient’s calls are in safe hands.
We’re an industry leader because we understand the medical industry and the strain that it has on you. With us, calls are answered and forwarded in a timely manner (under three seconds) and our office staff makes sure that you only get the emergencies because your time off is important. This is why training is so important to us – our staff knows the difference between an emergency and something that can wait. Bilingual services, taking calls after office hours, protected health information – we offer all of it and more.
Ready to Switch to the OB-GYN Answering Service Built for You?
Tired of getting calls outside of office hours and want someone that can help to filter through the emergency ones and work on appointment booking for those that can wait? Want an answering service that actually works for you and understands the needs of your patients (and you)? You can have all of that and more.
If you’re ready to make the change and try answering services customized for not just medical professionals but specifically OB-GYN practitioners, give us a call at (800) 929-1202. As 96.9% of our customers stay with us beyond their first year, you can rest assured we only offer what we deliver.
Leave your OB-GYN answering service headaches behind. Call us today.