Are you looking to hire a medical telephone answering service for your healthcare facility? If yes, then choosing the right answering service will give you the peace of mind that you offer to your patients. It will provide support to your patients, even when you’re busy doing other things. Therefore, look for medical answering services that can give after-hours phone support to the patients.
Opt for skilled operators in medical terminology. They will dispatch urgent messages quickly and accurate including the name, date, time, DOB and reason for the call. While choosing search for the trained agents who can screen calls using your criteria for emergencies hotlines. According to the American Medical Association, violating the norms of HIPAA can lead to significant penalties. Therefore, hire an answering services provider only if the company is HIPAA compliant.