Why do Doctors Choose Our Telephone Answering Service?
- Effective triaging: only the true emergencies go to the provider on call
- Accuracy: No issues with the wrong person being notified
- Patient focused: Quick and easy for patients to leave messages, and if it’s urgent, they hear back more swiftly from the provider on
- Low fixed rate: Our Telephone answering services only cost $69 a month and will never increase due to additional fees for minutes, calls, patches, etc.
- 100% HIPAA compliant: No need to worry about legal issues concerning patient confidentiality
- Call patients easier: Our medical answering services make it easier to call back patients. There is also no need to block caller ID
- Multiple languages available: Bi-lingual and even tri-lingual service setups available.
- Support of a reliable company: No More Phone Tag triages over 4 million medical calls per year
- Great Customer Service
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Why Do Doctors Need An Answering Service
If you’re like most of our customers in the healthcare industry, you became a medical professional to help others. While in the middle of an emergency situation, you don’t have time to focus on administrative tasks. That’s where No More Phone Tag comes in.
Our HIPAA compliant medical answering service will make sure your patients get treated in a respectful, private, and compassionate way. This frees you up to focus on their care instead of on administrative duties.
How Our Medical Answering Services Work
The last thing a doctor wants is a poor customer service experience, which will make your next visit even more uncomfortable. We’re all about treating patients with respect, compassion and professionalism – so don’t worry!
Your practice needs a Doctor Answering Service that you can count on. Doctors are busy professionals who don’t always have time to take calls themselves, but they need someone reliable and trustworthy when it comes to taking care of their patients’ questions or concerns. If this sounds like your situation then we’re the service for you! Our professional staff works hard every day so that all of our clients feel as if they’ve made an excellent choice by coming with us instead of any other company out there in today’s market place; which is why many businesses come back again and again because we simply make them too happy not to ever want anything else from another provider after working with ours first-hand.
The medical answering service answers every call on the first ring, so nobody is ever put on hold, and then it separates non-urgent calls from the truly urgent ones.
Your patients are in good hands with our virtual receptionists. Our team of professionals act as your medical office’s voice on the phone, helping to make sure that every patient leaves their appointment feeling heard and understood! Your virtual receptionist will help coordinate an important message to you if needed, but mostly they’ll just be a friendly ear for everyone who calls or comes by looking for advice about how best care manage any number of conditions from diabetes management tips all the way down to what different types of food might trigger IBS symptoms.
If the message is urgent, we’ll ensure that the on-call physician is notified within a few seconds. If the doctor on call is not responding to the first delivery attempt, the escalation process guarantees that the patient will get a call back in the shortest possible time. And, the practitioner on-call can call back the patient through our service eliminating the need for blocking the caller ID.
We’re happy to customize the service to exactly fit your needs including bi-lingual answering, challenging on call schedules, and so much more.
Compassionate Live Answering Services
No More Phone Tag serves thousands of doctors throughout the United States, from solo practitioners to hospital systems. We are an experienced provider of physician answering services and all our solutions are HIPAA compliant with a focus on meeting your specific needs. From choosing if you want us on call for emergencies or just general office hours to selecting how we answer calls- whether it’s in person, by phone, email or text message – our service is customizable according to what works best for your medical practice!
Serving thousands of doctors nationwide means that they have a lot experience providing physicians with professional assistance handling their business practices and administrative duties so as not leave patients waiting too long when things get busy at work.
100% HIPAA compliant
Our medical telephone answering service will help you streamline the operations of your medical office by making sure every patient will get timely responses. Not only will we help to make sure that the patient gets in contact with his or her physician, but we will also help to keep your costs low and make your time be more efficient. More and more physicians are switching to our answering services for their medical offices. Once you give it a try, you’ll wonder why you had not done it sooner.
Customized Doctor’s Answering Services
How can a service like No More Phone Tag improve your life as an on-call physician? Our proprietary software will screen out potential nuisance calls, allowing you to focus more of your attention and energy in the moment. With our 24/7 support at hand, we’ll make sure that even when you’re not available for a call from another doctor or patient’s family member; they’ll be able to communicate with someone who is there for them every step of the way.
Being an on-call physician means being responsible during all hours – whether it’s day or night time – which often leaves doctors feeling tired and stressed because they are constantly receiving phone calls about their patients’ needs.
Sign up for a free trial today to see how the No More Phone Tag’s medical answering service can help your office better serve
What our customers are saying
“Since we switched to No More Phone Tag, we really don’t have to worry about after hours calls any more. I love how you are glad to adapt your service to fit exactly to our needs, and I really like how responsive and friendly you are whenever we need help. I would recommend No More Phone Tag to any physician’s office.”
We switched to No More Phone Tag in January, 2010 and we are very happy with your service. In addition to dramatically cutting our cost, your service saves the doctors’ time when they have urgent calls from patients. We really like your prompt, friendly and professional customer service.”
We have, with great frustration, tried several different ways to manage our inbound calls over the last couple of years. Now, with No More Phone Tag, we finally have a service that works great for us AND at a price that fits our budget. Our patient satisfaction level and productivity have improved dramatically. Thank you!