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An Answering Service That Works

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Medical Answering Services

What are the Benefits of a Medical Answering Service? A Definitive Guide

August 19, 2021 by Dave Leave a Comment

Medical answering services have been around for quite some time. But that does not mean that they are obsolete now. In reality, they might actually be more important today than ever. With an increased emphasis on the patient’s personal contact, a medical answering service adds the latest technologies to their medical service offerings in order […]

Filed Under: Medical Answering Services

Tips To Choose The Best Answering Services For Medical Practice

July 19, 2021 by Dave Leave a Comment

A medical practice requires hours of hard work, time, and dedication to achieve success. Many factors need to be considered when choosing the best answering service for your medical practice: cost, customer support, responsiveness, accessibility options such as live chat and phone call back features, and more. Choosing the wrong answering service can be detrimental […]

Filed Under: Medical Answering Services

Important Skills Every Top Medical Practice Answering Service Needs

July 19, 2021 by Dave Leave a Comment

There are many skills that every top medical practice answering service should have to provide excellent customer service. These include answering phone calls, transferring a call when needed, and having excellent knowledge of billing. The following blog post will cover some more essential skills in detail. The top medical practice answering service should have the skills to […]

Filed Under: Medical Answering Services

How To Help More Callers While Having A Skeleton Crew

July 13, 2021 by Dave Leave a Comment

Skeleton crews, also called skeleton staffs, refer to your work staff where a large number of people are not available despite normal to high work volumes, thus your team only has “bare bones” or bare minimum manpower to serve customers. More About Skeleton Crews For Customer Support You should expect to have skeleton crews during […]

Filed Under: Medical Answering Services

Four Reasons to Hire Medical Answering Services for Your Clinic

June 18, 2021 by Dave Leave a Comment

When you are running a medical practice, the last thing that you want is to have your patients calling your office and not being able to reach someone. This makes them think that something is wrong with their appointment or even worse, they think that no one at the clinic can help them. With an […]

Filed Under: Medical Answering Services

The ROI Medical Professionals Gain With an Effective Answering Service

May 20, 2021 by Dave Leave a Comment

Emergencies can occur at any time and therefore, medical professionals need to be on call 24/7. However, most clinics or hospitals don’t work round the clock. Mostly every doctor operates in regular working hours. Imagine a scenario where anyone in your home requires medical attention in the middle of the night and needs to speak […]

Filed Under: Answering Services, Medical Answering Services

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