Get an HIPAA-compliant medical answering service for a flat-rate of $65 per month. Start Your FREE 14 Day Trial » There is a real difference between cost and value. Often things with a high cost have limited value, while something things with a very low cost have a very low value. At No More Phone […]
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Ensuring Accuracy With Emergency Messages Through Medical Telephone Answering Services
In emergency situations, particularly when they are life and death issues or when there are serious health issues, humans are not always effective communicators. This is certainly true for after hour emergency calls to on-call physicians, which can lead to misunderstandings, misinformation and even errors between what the patient is saying and what the operator […]
Medical Answering Service with Improved Quality
At No More Phone Tag, our experience in working with medical offices all across the United States has given us insight into the importance of quality control within medical practices. We also understand the role of HIPAA, patient confidentiality and overall experience for the patient in all aspects of their interaction with the medical office […]
The Human Error Factors With Medical Call Centers
One of the first things that we recognize as professionals working in the automated call center service industry is that the human error factor is very real. At No More Phone Tag, many of our doctors, healthcare professionals and mental health service providers have specifically selected an automated answering service to eliminate these issues and […]
Benefits of Outsourcing Medical call centers
If you are concerned about saving valuable time, as well as resources, then outsourcing your is the way to go. A call center is an office located at a central point used to receive and transmit a large volume of needs by telephone. Medical Call centers, therefore, are call centers that offer an assortment of […]
When Your Physicians Answering Service Becomes a Liability
As a medical professional you take advantage of valuable tools every day. For example, your physicians answering service is designed to be an important asset and help you stay connected with your practice. However, this same service can also be a liability if you choose the wrong company, and here are some reasons why. Liabilities […]