If you go online and look for “medical answering service reviews” you’ll find a lot of different information. In fact, some of the info can be conflicting, so what can you do? We recently visited a well-known website known for reviewing many kinds of products and services, and checked out the reviews on answering services for medical professionals. Here is what we found.
How to Choose the Right Medical Answering Service
There are a few things you should consider when choosing the right HIPAA compliant medical answering service for medical practices. First, you’ll want to make sure it’s a reliable service which is available 24/7. This is important because you never know when a patient will need to get in touch with you. Second, you’ll want to find a service that offers a wide range of features. This way, you can be sure you’re getting the most bang for your buck. Finally, you’ll want to read reviews of different services in the medical field before making your final decision. This will help you choose a reputable company that will provide the best possible service for your needs for patient phone calls.
Number of Calls
Think about how many calls your office receives every day. Now, think about how many of those calls are from patients with questions or concerns. Answering all of those calls in a timely and professional manner can be a daunting task, especially if you don’t have enough staff members to handle the call volume. That’s where an answering service comes in. A good answering service can help to reduce your call volume, freeing up your staff to focus on more important tasks. But how do you choose the right service for your practice?
There are a few things you’ll want to consider when selecting an answering service. First, you’ll need to decide what kind of services you need. For example, do you need someone to answer general questions about your practice, or do you need someone to handle appointments and scheduling? Once you know what kind of services you need, you can start researching different providers. Be sure to read online reviews to get an idea of what others have thought about the services they’ve received. You should also ask for referrals from other healthcare providers in your area. Once you’ve narrowed down your options, contact each provider and ask them for a list of references. Then, give those references a call and ask about their experience with the answering service. With a little bit of research, you should be able to find the perfect service for your practice.
Without mentioning any names, here are the top ten answering services according to this website. The top service charges a setup fee of $49. Now at first glance this does not appear to be expensive. However, there are more charges. The cost for 150 calls or 500 minutes of service is $399.
Now remember, this was the top selection of the medical answering service reviews. One service charges $469 while another charges $540 with a $105 setup fee. So how does this stack up against No More Phone Tag service
No More Phone Tag is a flat rate HIPAA compliant service. You pay a flat fee of $65 a month for one or two doctors. This is very simple and straightforward. Now let’s look closer at those other service’s fees.
Suppose your practice gets 20 calls a day, five days a week (a conservative estimate). This is at least 400 calls per month. If you are paying $399 for 150 calls, 400 calls would be in excess of $798. Now compare this to $65 each month and you’ll see there really is no comparison.
We tried to check the number one rated company on the medical answering service reviews, but it was not possible. When you go to check out their plans, you must put in your company information and try their demo. No More Phone Tag has no commitments or contracts for medical offices, and this information is readily available at the website.
What’s The Best Way to Check out Medical Answering Service Reviews?
You can read a lot of information and it’s up to you to decide just how credible it is. The best way to find out about our medical answering service, is to experience it firsthand. No More Phone Tag let’s you try the services free for 14 days. You do not have to sign a contract and there’s no need to give us your credit card information. This gives you the chance to see what kind of service we have to offer, and you can evaluate the service for your communications needs.
Frequently Asked Questions
How to choose HIPAA compliant services?
● Go for 24×7
● Stick to your budget
● Choose bilingual
● Evaluate the features
How is answering service and answering machine different?
A live voice is more comforting and empathizing, and makes the caller feel at ease. Answering service can reply to specific questions, while answering machines lack all these qualities.
How much does an answering service cost?
Every service provider charges differently, and some may even have a hidden fee. We charge a flat $69 for one or two doctors.
How do answering services help a medical office?
Hire HIPAA compliant answering services to streamline your office and eliminate hassle. They can handle everything from appointment setting, cancellations or changes in plans for you while also working with back-end systems that notify each practitioner when there are new appointments coming in through town!