Statistics show that dental facilities miss about 25 to 32% of all calls. This could be due to a range of factors, including the dentist not being in the office, attending to other clients, not having their phones, are out of network coverage, or their phone is off.
Archives for 2018
Five Things Your Answering Service Should Not Do To Avoid Violation of HIPAA
If you are in the medical field and use a doctors answering service to communicate to patients, you should ensure your answering service is conforming to HIPAA regulations. Why you may ask? Failure to do so will cost you a lot in form of HIPAA violation fines. Since the answering service providers are your business […]
Advanced Medical Call Answering Services for Enhanced Patient Loyalty
The pressure of running a medical facility is immense given the challenge that comes with handling patients. A 24-hour answering service for doctors can greatly reduce this burden and give your patients better satisfaction.
What Can an Answering Service do for new Medical Practices?
Starting a new medical practice can be exciting event and lead to a lot of opportunities. At the same time, though, it can be challenging and can pull no punches. One thing to keep in mind is patient satisfaction. You need to serve your patients well, and no matter if you are in the office […]
4 Reasons Why Doctors Need to Use Medical Answering Service
There are obvious reasons why you as a doctor you have to use the medical answering services. It is apt for the physicians to use this service as it can reduce the workload significantly. Many different companies provide this particular service. You need to assess the medical answering service reviews to find the best and […]
The Importance of Medical Answering Services for Doctors
A doctor answering service is the key solution to easy handling of work accumulated throughout the day. As a doctor, you can outsource a phone service support and decide how you want your calls handled. Answering services screens and set appointments with your patients as well as pass information from your clients to your CRM […]