Call answering service or telephone answering service is a sort of call center service offered by a third party on a contract basis and for a specific time frame that can handle appointment scheduling. Opposite to answering machine, where the caller leaves a message, this telephone service enables the caller to directly speak with a […]
Archives for March 2017
Telephone Answering Service: Why It Is a Blessing to Your Medical Facility
A lot of businesses are seeking for ways on how to improve their customer service. Many of the largest businesses look for ways of competing given the changes taking place every day in the market. Your business can easily lose a customer due to some reason. However, finding new one’s customers is not a piece […]
How to Increase Your Medical Office’s Customer Service While Decreasing Your Expenses
Customer service. You’ve heard it before and you know how vital and important it is for any business to succeed. Customer service plays an even larger role in medical offices where constant, direct patient interaction is the norm. Why Customer Service is Important Patients may be reluctant to even step foot in a medical facility […]