For every physician, after-hours is time to relax and recover. Unfortunately, no one can control a medical emergency’s timing, which means physicians often have to handle these emergencies during their time off. With a physician answering service, patients can speak with trained health professionals after-hours, at any time of day or night. These live operators evaluate each call, transfer urgent calls to physicians, and offer support for the issues they can address.
Your physicians can protect their personal numbers and enjoy their time off without neglecting patients in their time of need. With an answering service, your patients’ calls are carefully filtered and redirected to a center instead of being placed on hold. These live call operators use customized scripts to act as an extension of your clinic and use various advanced software to upload all data to your system.