Why property managers choose and stay with our apartment answering service:
- We know your business: We know how to separate the truly urgent maintenance calls from the less urgent ones, and if your tech is not able to answer, we’ll escalate right away. With No More Phone Tag, your residents will get better service whenever you can’t answer the phone, and your team will be more efficient.
- Exceptional Customer Care: We pride ourselves in having some of the best customer service practices and values. Our goals are to make this experience one you will be happy with for years to come.
- Call and talk to one of our friendly support staff, or ask for as many references as you like!
- No surprises: $65 Flat Rate answering service that will always meet your budget.
- No per call fees
- No per message fees
- No hidden charges. Your rate will never change.
- Customized Apartment/Property Answering Service: We understand the importance in your services being as unique as your community.
- Make a great impression with professionally recorded customized greetings.
- Fully adaptable for any type of schedule.
- Options for the call process to escalate based on the urgency of the phone call.
How Apartment Answering Service Works
- Better management control: You will always have access to word-for-word messages at your fingertips. Our service makes sure you receive voice copies of all messages by email.
- Priority Recognition:
- True maintenance emergencies get top priority ensuring happy residents and property owners.
- Less urgent calls are automatically delivered to your leasing agents when they are available.
- Property Information: Prospective residents will always hear professionally recorded descriptions of your features and amenities.
- Automatic call forwarding: No need to call forward your lines. We’ll automatically answer for you when you’re busy or out of the office.
With our apartment/property answering services, we can help you run your properties more efficiently while cutting your overhead. When calls come in from current and prospective residents, we’ll make sure true maintenance emergencies always reach your on-call staff right away.
- Non-urgent messages are held until the next day
- Prospective residents can learn more about your property and its amenities immediately
- Each call is answered professionally and callers continue to be impressed
When you are ready to leave the management behind and enjoy your investment, call us to see how we can help.