Phone systems and cell phones – time to think outside the box!

19 Dec, 2012     admin

In the old days, you could actually reach somebody by calling their office phone. Today, if you need to reach somebody, you really need their cell phone number. At first, that might seem OK, but there are several problems with having your customers bypassing your company completely:

  • Loss of control on what’s going on in your company
  • The risk of sales people taking their customers with them when they leave
  • Delayed responses to inquiries left on the in-house voice mail system
  • Cell phone bills out of control
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Filed Under: Answering Services
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