Every Call Matters
Our HIPAA compliant answering service ensures your patient confidentiality. We know that every call is important to your facility, which is why we receive calls 24/7 to avoid missing important calls during weekends, during lunch, or after hours. We are capable of answering for multiple physicians throughout any type of schedule.
Completely Customizable HIPAA Compliant Support
On call physicians will receive emergency messages word for word and they can be dispatched to a cell phone, home phone, or through a text. We will send the message to additional back up numbers if the on-call physician cannot be reached for an urgent message. We can also deliver email messages that include the emergency call information. Doctors are notified within 3 seconds for urgent calls. Patients can leave non-urgent messages to be returned during the next business day as well.
We are able to reduce mistakes that are common with traditional answering services. We are consistently accurate in our HIPAA compliant answering services. We answer in a professional manner while providing superior patient care, flawlessly following any instruction from your practice; all within a price point that works with your current budget. Customers are confident in our abilities and we have an annual renewal rate of nearly 100%.
Low Monthly Cost
Unlike other answering services, we charge a monthly flat rate of $65. We have no hidden fees and there will not be additional charges per call or message. Throughout your service contract your rate will never change regardless of the number of calls per month. With our flat rate service plan you have a budgeted amount that you can count on at the end of the month.
Call us at (866) 366-6868 to utilize our medical answering services and begin providing exceptional support for your patient’s calls.
HIPPA Compliant Answering Services for Medical Professionals
Our 100% HIPAA compliant answering service for medical professionals ensures that every call is answered on the first ring, every time. We ensure that physicians are notified immediately when necessary and we allow the physician to return the phone call without the need to block their phone number. We follow up with the on-call physician for all urgent phone calls and we give customers the choice between various escalation options in the event a physician cannot be reached.
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