Have you ever called a service and then been put “on hold” for what seemed like an eternity. In fact, some services let you listen to a menu and then once you make a selection you are on hold. After an extended amount of time, the system may actually hang up on you. This is very frustrating and not a good way to conduct business. Here are several good reasons to turn to an efficient automated system like No More Phone Tag, to increase your answering service for doctors office efficiency.
First Ring Answer
When a patient calls your office, should he or she have to wait as the phone rings a number of times? Think about this, when you call a person or business, the more times the phone rings, the more frustrated or irritated you might become. This may happen on a subconscious level, but why include this kind of frustration in an answering service for doctors office?
No More Second Hand Information
Many people feel an answering service must have “live” people. Although this can be good, people are prone to errors, especially when it comes to taking and giving out messages. A live service may not send a message to the right source or might not deliver an urgent message exactly as the patient gave it.
With No More Phone Tag, you won’t have to worry about second hand information. If a patient calls with an emergency message, it will be directed to the “on call” physician. Plus, the physician will hear the recorded message of the patient, and this eliminates the possibility of miscommunications. During emergencies, this not only saves a lot of time, it can literally save lives.
The Benefits of Choice
How would you like to receive your messages? A standard answering service for doctors office may only give you one or perhaps two choices. No More Phone Tag gives you 4 options for your messages:
- Cell phone
- Personal pager
- Home phone
- All of the above options
When you have this many options for messages, you are sure to get your important messages when you need them. Plus, you can be certain you get accurate messages, as they can be delivered to your inbox in the form of a “word for word text” email message.
The Choice is Yours
You can continue paying too much for an inefficient answering service for doctors office, or you can take the No More Phone Tag Free 14 Day Trial. You have nothing to lose but frustration and high answering service bills.